When our tech arrives, usually the same day you call, he will inspect both cables along with the drums, springs, and pulleys to make sure nothing else took damage when the cable let go. We replace cables in pairs so the door stays balanced and you are not calling us back in a few weeks for the other side. Danny started Summit Ridge back in 2016 because he was tired of homeowners getting overcharged for straightforward repairs, so you will always get a fair upfront price and the same honest work whether it is a routine weekday job or a late-night emergency call.